Skip to Main Content
MOHELA Logo
Main Navigation
  Search
  • Make a Payment
  • Repayment Options
  • Payment Methods
  • PSLF
  • TEACH Grant
  • Info Center
  • Contact Us
  • Create an Account
Back to Home Page

FAQs

  • Benefits, Forgiveness & Discharge
  • Billing Statements
  • Consolidation
  • Delinquency & Credit
  • In School Or Leaving School
  • Loan Transfer
  • Online Account & Profile
  • Payments and Repayment Options
  • Student Loan Interest
  • Tax

Can't find the answer to your question? Contact us.

Footer

Loan Servicing

  • Postpone Payments
  • Loan Forgiveness & Discharge
  • Loan Consolidation
  • Military Benefits

Help & Support

  • Contact Us
  • Info Center
  • FAQs
  • Schools
  • Sitemap

About Us

  • About MOHELA
  • News Center
  • Careers
  • Feedback

Connect

Facebook icon LinkedIn icon Twitter icon

Mobile Apps


Contact Info

Federal Family Education Loan (FFEL) Program
And CASH Loan Servicing:

1-800-945-4701 (Toll Free)
636-534-2815 (International)

Fax:
1-888-212-5912 (Toll Free)

Hours of Operation:
Monday - Wednesday: 7 AM – 6 PM CT
Thursday - Friday: 7 AM – 5 PM CT


Direct Loan (DL) Servicing:

1-888-866-4352 (Toll Free)
636-532-0600 (International)
TTY: Dial 711

Fax:
1-866-222-7060 (Toll Free)
636-787-4038 (International)

Hours of Operation:
Monday: 8 AM – 9 PM Eastern Time (ET)
Tuesday - Wednesday: 8 AM – 8 PM ET
Thursday - Friday: 8 AM – 6 PM ET

Website:
Mohela.studentaid.gov

  • Privacy Policy
  • Security
  • Accessibility
  • StudentAid.gov
  • Student Loan Advocates
  • Licenses
NMLS Resource Center NMLS # 1442770
Copyright © 2026 Higher Education Loan Authority of the State of Missouri (MOHELA). All Rights Reserved.
4