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Account Management Tools

MOHELA offers many tools to assist you in managing your account on the go, or online. Log in to begin managing your account.

About Payments


  • Pay online

  • Calculate an estimated pay-off amount

  • Sign-up or manage Auto Debit

  • Manage bank account(s)

  • View payment history


Account Information


  • Update contact information

  • Edit username, password, and security questions

  • Set-up or edit text or email notifications

  • Manage correspondence preference

  • Loan details


Documents and Messages


  • Tax information

  • View received and sent secure messages

  • Upload a document or form

  • Mortgage/Loan verification


Repayment Options


  • Repayment Plan Evaluator to find a repayment plan to fit your needs

  • Repayment Amortization Calculator to estimate payments and schedule

  • Explore options based on your situation

  • Loan consolidation information

  • Deferment and Forbearance

  • Loan Forgiveness and Discharge Programs

  • Disaster Assistance


Additional Resources


  • Borrower Protection

  • Military Benefits

  • Financial Literacy Resources

  • Federal Student Aid Website

  • Glossary of Federal Student Aid Terms




Can't find the answer to your question? Contact us.

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Loan Servicing

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Mobile Apps


Contact Info

Federal Family Education Loan (FFEL) Program
And CASH Loan Servicing:

1-800-945-4701 (Toll Free)
636-534-2815 (International)

Fax:
1-888-212-5912 (Toll Free)

Hours of Operation:
Monday - Wednesday: 7 AM – 6 PM CT
Thursday - Friday: 7 AM – 5 PM CT


Direct Loan (DL) Servicing:

1-888-866-4352 (Toll Free)
636-532-0600 (International)
TTY: Dial 711

Fax:
1-866-222-7060 (Toll Free)
636-787-4038 (International)

Hours of Operation:
Monday: 8 AM – 9 PM Eastern Time (ET)
Tuesday - Wednesday: 8 AM – 8 PM ET
Thursday - Friday: 8 AM – 6 PM ET

Website:
Mohela.studentaid.gov

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